DirectSite · Built before you buy

Check your tradie website like a customer

Your customer-journey check

Open your website on a phone and use this checklist to inspect the customer journey. Tick an item only when you have checked it. Progress can be saved on this device; it is not uploaded to DirectSite. This is a manual review aid, not a search ranking score, automated site audit or certification.

By DirectSite · Reviewed

Start with the enquiry journey

Find a service, confirm the area and try the contact route. Decide whether the page is suitable for someone who needs urgent help or a planned quote. Check the wording against how your business actually operates. A phone button is useful only if its number is right; a form is useful only if the information reaches someone who can respond.

Check the evidence and the unfinished work

Look for real photographs, accurate credentials and customer feedback you have permission to use. Do not tick an item because a placeholder occupies the right space. Unchecked items can become a practical improvement brief. The checklist keeps every item equally weighted because it has not been validated as a scoring model. Use judgement about which missing items matter most for your business.

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